Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email address, mobile number, PAN number, and address provided during registration or PAN card applications.
- Account Information: Login credentials, wallet balance, transaction history, and role-based access details.
- Payment Information: Transaction details related to wallet top-ups and service charges. We do not store your credit/debit card details.
- Usage Data: Pages visited, features used, and interaction data to improve our services.
How We Use Your Information
- To process PAN card applications, corrections, and verification requests.
- To manage your account, wallet, and transaction history.
- To communicate with you regarding your applications and account status.
- To improve our platform, services, and user experience.
- To comply with legal and regulatory requirements.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
- With government authorities or NSDL/UTIITSL for PAN card processing.
- With payment gateway partners for secure transaction processing.
- When required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information as required by law or for legitimate business purposes.
Your Rights
You have the right to access, update, or delete your personal information. You can manage your account details through your dashboard or contact our support team for assistance.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].